If you have forgotten or lost your password, there is no need to panic. To reset the password, just follow the steps below:
Step 1: Go to https://portal.bronid.com/signin and click on "Forgot password?".
![Reset password](https://cdn.prod.website-files.com/5f83985552031703e9a7b93c/6056fbce4dfc7fb6ab81a834_bronID%20Sign%20In.png)
Step 2: Enter the email address that you have used to create your bronID Portal account.
![Password reset](https://cdn.prod.website-files.com/5f83985552031703e9a7b93c/6056fc1f650af152f8aff995_Reset%20password.png)
Step 3: bronID will send an email to this account. The email will contain a link for the password reset. Click on this link and enter a new password.
![Password reset](https://cdn.prod.website-files.com/5f83985552031703e9a7b93c/6056fc9e5e94b15d016f7df2_Reset%20password%20-%20enter%20email.png)
Step 4: You can now use the new password to access your bronID Portal account.