Distributor On-Behalf Accounts

This tutorial provides step-by-step instructions for setting up on-behalf accounts under a bronID Distributor subscription, enabling hierarchical child accounts within an organisation to have separate access to the bronID Portal and tools for managing KYC and KYB submissions.

If you have a Distributor subscription with bronID, you can establish on-behalf accounts linked to your main account. These are essentially hierarchical children accounts (sub-accounts) under your company's primary bronID account, offering tailored access and control:

  • Separate access: On-behalf accounts have their own bronID Portal and tools.
  • Independent operations: They can manage KYC and KYB submissions, submit as separate entities, and handle verification information requests.
  • User invitation capability: These accounts can invite their own linked users.
  • Ideal for various business units: Suitable for internal departments, clients, authorised representatives, or affiliates in a remittance network.

Your organisation retains full oversight of all submissions processed by on-behalf accounts, while these accounts access only their own submissions.

Setting Up an On-Behalf Account

To create an on-behalf account, follow the steps below:

  1. Log into your bronID Portal account.
  2. Open Settings from the left-hand menu.
  3. Under Account, select On-Behalf Users. The Sub-accounts section allows you to create and manage on-behalf user accounts.
  4. Click Add user.
  5. In the Add on-behalf user panel, complete all fields accurately for due diligence purposes and to avoid account interruptions:
    • Email: The primary email for the on-behalf account. Use non-personal addresses like operations@company.com. The account can invite staff members to its workspace.
    • Country: The country of incorporation for the entity holding the on-behalf account (e.g. Australia (AUS)).
    • Company name: The legal name of the company holding the on-behalf account (e.g. "ABC PTY LTD" or "ABC PTY LTD - Treasury Department").
    • Company number: The official number of the company holding the account (e.g. ABN, ACN, EIN, NZBN).
    • First name and Last name: The contact details of a person in the on-behalf account organisation. If this individual is unknown, include the name of your main account's administrator.
    • Financial services licence (FCL): The financial services or credit licence of the organisation holding the on-behalf account (e.g. AFSL, ACL). Enter "000" if unknown.
    • AML/CTF regulatory number: The number with the AML/CTF Regulator for the organisation. Enter "000" if unknown.
  6. Click Create user. The new on-behalf account will appear in the Sub-accounts list with its email, unique identifier (UID), and status (e.g. active).

Managing Your Sub-accounts

In the Sub-accounts section, you can also:

  • Search for a sub-account by name, email, or UID.
  • Filter the list by status using the statuses drop-down.
  • Export CSV to download a list of your on-behalf accounts.
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